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Records that a buyer has paid for an order. Use it when payment reached you outside eBay’s own checkout —
eBay records its own payments automatically.
No screenshot. The pictures in this guide are captured by driving the real application, and
this dialog can only be opened on an actual eBay order. The account the capture run signs in as has no
orders, so there is nothing for it to photograph. Everything the dialog contains is listed below.
this dialog can only be opened on an actual eBay order. The account the capture run signs in as has no
orders, so there is nothing for it to photograph. Everything the dialog contains is listed below.
Where to find it
Select the order on Sales, then Mark as Paid from the
toolbar.
What it asks
| Field | What it is |
|---|---|
| Payment method | How the buyer paid. The list is the methods eBay recognises. |
| Amount | How much was paid. Type a smaller figure than the order total to record a part payment. |
| Save | Records the payment. |
| Cancel | Closes without recording anything. |
This is a record of a payment, not a payment. Nothing is charged and no money moves. Marking
an order paid when it has not been paid will mislead you later, and the buyer too.
an order paid when it has not been paid will mislead you later, and the buyer too.
FAQ
Q: The order is already paid on eBay. Do I need this?
A: No. Payments taken through eBay arrive with the order. This is for payments taken
another way.
another way.
Q: Can I record a part payment?
A: Yes — type the amount actually received.
Q: Can I undo it?
A: Not from this dialog. Contact support if an order has been marked paid in error.
Q: Does this tell the buyer anything?
Support
For further assistance you can:
- Email [email protected]
- Use the Contact Us page inside the application
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Or go to Support, the FAQs, or contact us.