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Brings down what each eBay category requires by law — energy labels, hazardous-material information, safety documents and the rest.
Desktop application only. This section is drawn only in the WonderLister desktop
application. A customer using the online application will not find it in
eBay Sync at all — which is also why there is no screenshot: the pictures in
these guides are captured from the online application.
application. A customer using the online application will not find it in
eBay Sync at all — which is also why there is no screenshot: the pictures in
these guides are captured from the online application.
Where to find it
Open eBay Sync from the application bar and choose
Refresh Regulatory Policies in the list on the left. Press Start Refresh.
Why you would run it
- eBay is refusing a listing for missing regulatory information.
- You are starting to sell a kind of item with its own rules — electricals, chemicals, toys.
- The regulations have changed, which they do.
This is what drives the compliance sections of the editor. What each category demands
decides whether you need an energy label, a
hazardous-material declaration,
safety information or a
regulatory document.
decides whether you need an energy label, a
hazardous-material declaration,
safety information or a
regulatory document.
How a refresh runs
Pressing Start Refresh queues the work and hands you back the application — it does not sit
and wait. The button is disabled while the request is being sent, then the work goes on in the background.
- Watch it in Activity Logs.
- You are e-mailed when it finishes, unless you have turned those e-mails off in
Preferences. - Running it twice does no harm, but it does no good either while the first run is still
going.
FAQ
Q: Nothing seemed to happen.
A: The work is queued and runs in the background. Watch it in
Activity Logs.
Activity Logs.
Q: How often should I run this?
A: When something is missing or out of date, rather than on a schedule. There is no
harm in running it, but there is no benefit in running it for its own sake.
harm in running it, but there is no benefit in running it for its own sake.
Q: I cannot find this section.
A: It is in the desktop application only. In the online application this reference
data is maintained centrally.
data is maintained centrally.
Support
For further assistance you can:
- Email [email protected]
- Use the Contact Us page inside the application
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Or go to Support, the FAQs, or contact us.