Log In

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The sign-in page. It asks for the e-mail address you registered with and your password, and then sends you
wherever you need to go next — which is not always the listings.

No screenshot. The capture run signs in before it photographs anything, so the pages
you see while signed out are the ones it cannot reach. Every field and button is named below,
in the order it appears on screen.

Where to find it

It is the page you meet when you are not signed in. In the browser the heading reads Log In to your
WonderLister Online account; in the desktop application, Desktop account. They are separate
accounts with separate passwords.

What is on it

Control What it does
E-mail The address you registered with.
Password Your password. The eye at the right-hand end shows and hides what you have typed.
Forgot Password? Opens Reset Password.
Sign In Signs you in.
Sign Up Opens Register in the browser, and the desktop sign-up page on the website in the desktop application.

What happens after you press Sign In

The message reads Logging You In, then Login Successful, and the application decides where
to put you. It is not always the listings, and the order is deliberate:

If You land on
Your subscription needs attention Subscriptions
No eBay sites are configured eBay Sites
No eBay account is linked, or one needs re-authorising Manage eBay Accounts
Everything is in order Listings
Sites are asked for before accounts, on purpose. Linking an eBay account is what starts the
import of your listings and transactions, and that import covers only the sites already configured. Being
asked about sites afterwards would mean having missed it.

How to sign in

  1. Type your registered address into E-mail.
  2. Type your Password. Use the eye if you want to check what you typed.
  3. Click Sign In.
  4. Wait for Login Successful and let the application take you to the next screen.

FAQ

Q: It says Login Unsuccessful and nothing more.
A: That message is deliberately the same whether the address is not registered or
the password is wrong — saying which would tell anyone guessing that they had found a real
account. Check both, then use Forgot Password?
Q: My desktop password does not work in the browser.
A: The desktop and online accounts are separate records with separate passwords,
even under the same e-mail address. Sign up for the one you are trying to use.
Q: I pressed Sign In and nothing happened at all.
A: If a field is empty you are told so — Please enter your registered
email or Please enter your password. If you saw no message, reload the page and try
again.
Q: Why was I taken to Subscriptions instead of my listings?
A: Your subscription needs attention before you can carry on. The table above lists
the three detours and their order.
Q: How do I change my password once I am in?
A: Change Password.

Support

For further assistance you can:

← Back to the User Guide index

Or go to Support, the FAQs, or contact us.

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