Refresh Compatibilities

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Brings down eBay’s parts-compatibility data — the vehicles, years and trims a part can be listed as fitting.

Desktop application only. This section is drawn only in the WonderLister desktop
application. A customer using the online application will not find it in
eBay Sync at all — which is also why there is no screenshot: the pictures in
these guides are captured from the online application.

Where to find it

Open eBay Sync from the application bar and choose
Refresh Compatibilities in the list on the left. Press Start Refresh.

Why you would run it

  • A vehicle or year is missing when you build a compatibility list in
    Compatibilities.
  • You have started listing parts for a market you had not sold into before.
  • eBay has updated its fitment data, which it does as new models appear.

How a refresh runs

Pressing Start Refresh queues the work and hands you back the application — it does not sit
and wait. The button is disabled while the request is being sent, then the work goes on in the background.

  • Watch it in Activity Logs.
  • You are e-mailed when it finishes, unless you have turned those e-mails off in
    Preferences.
  • Running it twice does no harm, but it does no good either while the first run is still
    going.

FAQ

Q: Nothing seemed to happen.
A: The work is queued and runs in the background. Watch it in
Activity Logs.
Q: How often should I run this?
A: When something is missing or out of date, rather than on a schedule. There is no
harm in running it, but there is no benefit in running it for its own sake.
Q: I cannot find this section.
A: It is in the desktop application only. In the online application this reference
data is maintained centrally.

Support

For further assistance you can:

← Back to the User Guide index

Or go to Support, the FAQs, or contact us.

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