Refresh Item Condition Policies

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Brings down which item conditions each eBay category allows, and how they are worded there.

Desktop application only. This section is drawn only in the WonderLister desktop
application. A customer using the online application will not find it in
eBay Sync at all — which is also why there is no screenshot: the pictures in
these guides are captured from the online application.

Where to find it

Open eBay Sync from the application bar and choose
Refresh Item Condition Policies in the list on the left. Press Start Refresh.

Why you would run it

  • A condition you expect is not offered on a listing in a particular category.
  • eBay is refusing a listing over its condition.
  • eBay has revised its condition wording, which it does from time to time.
Conditions are per category. “Used” in one category is not the same list of choices as in
another, and some categories do not accept used items at all. That is why this is reference data rather than
one fixed list.

How a refresh runs

Pressing Start Refresh queues the work and hands you back the application — it does not sit
and wait. The button is disabled while the request is being sent, then the work goes on in the background.

  • Watch it in Activity Logs.
  • You are e-mailed when it finishes, unless you have turned those e-mails off in
    Preferences.
  • Running it twice does no harm, but it does no good either while the first run is still
    going.

FAQ

Q: Nothing seemed to happen.
A: The work is queued and runs in the background. Watch it in
Activity Logs.
Q: How often should I run this?
A: When something is missing or out of date, rather than on a schedule. There is no
harm in running it, but there is no benefit in running it for its own sake.
Q: I cannot find this section.
A: It is in the desktop application only. In the online application this reference
data is maintained centrally.

Support

For further assistance you can:

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