Activity Logs

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The Activity Log is the record of work WonderLister has done for you: every import, submission,
refresh, export and bulk change, with when it started, when it finished, whether it succeeded, and what went
wrong if it did not. When something you asked for has not appeared, this is the page that says why.

The Activity Logs page

The filters across the top, and the grid of activities beneath them.

The page refreshes itself every minute. The line under the filters says when it last did.
Work in progress will move on by itself; you do not need to keep pressing anything.

The filters

Control What it does
Activity Type Narrows the list to one kind of work — an import, a submission, a refresh and so on. Clear it to see
everything.
Created From The earliest activity to show. Type a date or pick one.
Created To The latest. A From after a To is refused with a message.
Include Summary of System Messages? Desktop application only. Adds a table above the grid counting the background work still queued, by
kind. The counts come from the local database, which the browser does not have.
Show Applies the filters and reloads from the first page.

The columns

Column What it shows
Details Opens the full record for that activity, including every error it recorded.
Activity Type and Sub Type What the work was.
Created at When it was queued, in your local time.
Processing Start Time / Processing End Time When it actually began and ended. A start with no end is work still running.
Completed? A green tick for finished; a blue clock for scheduled — waiting for its due time, which is
normal and not a fault; an amber mark for anything else, meaning still in progress.
Has Errors? A red arrow when errors were recorded, a green arrow when it finished cleanly, and a neutral dash
while it is still running and has not failed yet. Press Details to read them.
File names The files involved, for imports and exports.
Site and eBayUserId Which marketplace and which linked account the work was for.
Page # and Total # Of Pages How far through a paged import eBay had got.
Item Count How many records the activity handled.
Computer name and User name Desktop application only — which machine and which Windows user ran it.

Reading a run

  1. Set Activity Type to the kind of work you are chasing, and a date range around when you
    asked for it.
  2. Press Show.
  3. Look at Completed? and Has Errors? together. Finished with no errors is
    a green tick and a green arrow.
  4. Press Details on the row for the whole record, including the error text.

Large imports arrive as several rows rather than one — eBay returns them a page at a time, and the
Page # and Total # Of Pages columns show the progress through them.

The summary of system messages

In the desktop application, ticking Include Summary of System Messages? adds a table above
the grid with a row per kind of background message: the total, and how many are in progress, queued, or
scheduled. Scheduled means waiting for a due time in the future — a large scheduled count is normal.

FAQ

Q: The page keeps changing while I am reading it.
A: It refreshes every minute so that running work updates on its own. The
“Last refreshed at” line tells you when it last did.
Q: An activity has been “not completed” for a long time.
A: Check the Completed? icon: a blue clock means it is scheduled for
later, which is not a problem. An amber mark on something hours old is worth reporting — open
Details and send us what it says.
Q: My import shows several rows, not one.
A: eBay returns large results a page at a time and each page is logged. The
Page # and Total # Of Pages columns show where it had reached.
Q: I set a date range and got nothing.
A: Dates are shown in your local time. If you are near midnight or have travelled,
widen the range by a day. A From later than the To is refused outright with a message.
Q: Where are the delete buttons I have seen described?
A: Deleting activity records is a support operation and the buttons are only drawn for
support staff. Nothing you do on this page removes work that is queued — it removes the record of it.

Support

For further assistance you can:

When reporting a failure, open Details on the failing activity and include what it says —
it carries the error text we need.

← Back to the User Guide index

Or go to Support, the FAQs, or contact us.

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